Support > Email

An email client is a program used to access an email account. Popular email clients include Microsoft Outlook and Mozilla Thunderbird.

While the exact method to set up new email accounts differs from client to client, each uses the same common setup details. Typically, you'll need to supply the following details:

  • Email Address
  • Incoming Mail Server
    • POP3 account type
    • Please set "remove from server" to "immediately" or settings to that effect otherwise you'll run out of disk space allocated
  • Username
  • Password
  • Outgoing mail server

When your account has been provisioned, we'll send a copy of these details through to you.

 

We recommend the following instructional guides for setting up common email clients:

Outlook 2003: Add or remove an e-mail account

Outlook 2007: Add and manually configure a POP3, IMAP, or HTTP e-mail account

Outlook Express: Set Up an Outlook Express E-Mail Account

Windows Mail: Windows Mail: Setting up an account from start to finish

Mozilla Thunderbird: An introduction to Thunderbird

Apple Mail: Configuring email accounts in Mail

 

If your email client isn't listed above and you require a hand in setting it up, please contact us.

 

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